Reliable Transport

In the auto transport world, it is assumed that people understand there are no guaranteed timelines. When you ask for estimated pick-up and delivery times from your car transport company, they can never give you an exact date and time until closer to your move. Without a doubt, you should be able to get a 3-day window for pick-up, but delivery is a little more challenging. The reasons for this are many; unforeseen weather and construction delays, accidents (involving them and others), tolls, potential weight issues at scales and breakdowns to name a few. All of these things can throw a wrench in your “timeline” at any point in the move; even a few miles away from the delivery of your vehicle.

If this is your first car transport, you need to understand that car shippers are typically more busy during certain seasons. Obviously late spring and summer things are quite busy and they drop off in the fall and winter. Additionally, there is what we can “snow bird” season. This is the time when retired families leave there “northern” home and go south for the winter. This season means a lot of repeat business for auto transporters that have been doing this for years and it also means they are extremely busy. During these times, the window may be larger, but the car transport company should warn you of possible delays ahead of time.

If you are promised exact dates, get it in writing and add to the contract a discount of services or a rental car (that they cover 100%) if those time lines are not satisfied. Again, GET IT IN WRITING!!! And remember, everything is negotiable! Some companies will also have a hefty cancellation fee into the contract if you decide to go with someone else, this is something else that you can possible amend up front.